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Privacy Policy

Effective Date: 05/08/2025
Last Updated: 01/09/2025

Siimco Delivery Services (“Siimco,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (handled securely through third-party providers)

b. Shipment & Delivery Information

  • Package contents (where applicable)
  • Pickup and drop-off addresses
  • Delivery instructions
  • Tracking data

c. Device & Usage Data

  • IP address
  • Browser type
  • Device type
  • Location data (with your consent)
  • Interaction with our website and mobile app

2. How We Use Your Information

We use your information to:

  • Provide and manage delivery services
  • Process transactions and send order confirmations
  • Communicate with you about your shipment
  • Improve our services and customer support
  • Ensure compliance with legal and regulatory obligations
  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Third-party service providers (e.g., payment processors, cloud hosting, logistics partners)
  • Law enforcement or regulatory bodies if required by law
  • Business partners or affiliates for operational purposes, under strict confidentiality agreements

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Understand website traffic and usage patterns
  • Personalize content and ads (if applicable)

You can manage your cookie preferences in your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for data processing
  • Object to data processing or request data portability
  • File a complaint with a data protection authority

To exercise your rights, contact us at [insert contact email].

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. International Data Transfers

If you are located outside [Your Country], your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for international transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when it was last revised. We encourage you to review this policy periodically.